ph62 Privacy Policy – Your Data, Handled with Care

When you register for a ph62 account, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience. This includes your full name, date of birth, residential address, email address, and mobile number. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs — this information helps us detect fraud, maintain platform security, and improve the overall experience for Filipino players. We may also collect information you voluntarily provide when contacting our support team, such as the nature of your query and any supporting documentation you submit. All information collected is limited to what is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required by applicable Philippine law and our regulatory obligations.

The personal data we collect is used exclusively to operate and improve the ph62 platform and to fulfil our legal and regulatory obligations as an online gaming operator serving the Philippines market. Your identity information is used to verify your account, prevent underage gambling, and comply with anti-money laundering requirements. Transaction data is used to process your deposits and withdrawals accurately and to maintain a complete financial record of your account activity. Technical and behavioural data is used to detect and prevent fraudulent activity, protect the integrity of our games, and personalise your experience on the platform. We may use your contact details to send you important account notifications, security alerts, and updates to our terms or policies — we will not send you unsolicited promotional messages unless you have explicitly opted in to receive them. ph62 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

ph62 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is an absolute commitment we make to every Filipino member on our platform. We may share your data with carefully selected third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and fraud detection partners, but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data privacy law and to use it solely for the purpose for which it was shared. We may also disclose your information to relevant Philippine government authorities, regulators, or law enforcement agencies where we are legally required to do so, or where disclosure is necessary to protect the safety and security of our members and the platform. In the event that ph62 undergoes a business restructuring or change of ownership, your data may be transferred as part of that process, and you will be notified in advance of any such transfer and given the opportunity to exercise your rights under this policy.

Your personal data is stored on secure servers with industry-standard encryption applied both at rest and in transit, ensuring that your information is protected from unauthorised access at every stage of its lifecycle. ph62 implements a range of technical and organisational security measures including access controls, regular security audits, and staff training to minimise the risk of data breaches or misuse. We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations — typically a minimum of five years following account closure to satisfy anti-money laundering record-keeping requirements. When your data is no longer required, it is securely deleted or anonymised in accordance with our data retention policy. In the unlikely event of a data breach that affects your personal information, ph62 will notify you and the relevant Philippine data protection authority within the timeframes required by law, and will take immediate steps to contain and remediate the breach.

As a registered member of ph62 and a resident of the Philippines, you have a number of important rights in relation to your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections where that information is inaccurate or incomplete. You also have the right to object to the processing of your data in certain circumstances, the right to request the erasure of your data where it is no longer necessary for the purposes for which it was collected, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team using the email address provided on this website, and we will respond to your request within the timeframe required by applicable law. ph62 will never penalise you for exercising your data privacy rights, and we are committed to handling all such requests with care, transparency, and respect.

ph62 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather anonymised analytics data that helps us understand how Filipino players use the site and where we can make improvements. Essential cookies are required for the platform to operate and cannot be disabled — these include session cookies that keep you logged in and security cookies that protect your account from unauthorised access. Analytics cookies collect aggregated, anonymised data about how pages are visited and which features are used most frequently; this data is never linked back to your personal identity. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. ph62 does not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertising networks.

ph62 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or our regulatory obligations. When material changes are made, we will notify registered members through the platform or via the contact details associated with their account, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we are protecting your personal information. Your continued use of the ph62 platform after any changes have been published constitutes your acceptance of the updated policy. If you have any questions or concerns about this Privacy Policy or the way your data is handled, please do not hesitate to contact our support team — we are always happy to provide clarification and to ensure that your privacy rights are fully respected.